Austin & Co: Officially The Best Card Retailer in the Midlands & Wales

Industry | Shopping


The UK’s very best greeting card retailers were officially recognised at The Retas 2021 greeting card retailer awards ceremony, which took place on the 16th of November at The Grosvenor House Hotel in London’s Mayfair. The ever-popular event was attended by over 300 greeting card retailers, publishers and suppliers and hosted by comedian Stuart Goldsmith.

And there was local success when Austin & Co of Great Malvern won the award for the Best Independent Greeting Card Retailer – Wales and the Midlands. “It has capped off quite an eventful 20 months for Austin & Co”, said owner Sean Austin. “I’ve come through three national lockdowns, built a successful website, relocated our shop, and not forgetting, losing 2 of my closest 4-leggedcompanions including my trusty Nessa. To be just here and still trading is reward enough, but then to recognised by my peers in the industry for what I’ve done is literally the cherry on the cake. It’s a wonderful industry and I am so proud to be part of the card family. It just makes me want to do more going forward. Here’s to a successful 2022!”

Welcoming guests, the co-owner of Progressive Greetings magazine and award organiser Jakki Brown paid tribute to The Retas finalists and winners, highlighting that in one of the most torrid times for retailers ever, “so many showed their true grit and determination, learning new skills and instigating initiatives to enable them to nurture their customers’ loyalty.”

See Austin & Co’s website here.